In this post, you’ll find out how to reactivate your disabled ad account by submitting an appeal to get back to your advertising on Facebook.
If you wonder what you can do with a disabled ad account, it’s simple – appeal it or, to be more specific, request a review!
If you’re looking for a Complete Step-by-Step Tutorial on How to Launch And Run Ads On Facebook and to profit more consistently with the most powerful ads platform on the planet, we strongly recommend checking our Complete Guide to Facebook Ads Campaigns.
1. Reasons why your Facebook ad account was disabled
Below are mentioned the causes your Facebook account may be disabled. After understanding these rules, you may proceed to send the Facebook account disabled appeal.
Continued abusive behavior and usage after attaining several warnings from Facebook and other organizations.
Your posts have been marked spam and reported to Facebook
Usage of a fake name to represent yourself.
Hacking other’s accounts and sending unsuitable messages to others including forced advertising, harassment, stalking, and NSFW media. As this is a policy violation, your Facebook account is disabled for security reasons.
Unsuitable and harsh behavior or posting of comments on Facebook pages and groups.
You must have yourself disabled or deactivated the account.
Your ads were violating Facebook’s advertising policy.
You might be using circumventing systems, such as different cloaking methods.
Maybe your Facebook account was disabled by mistake.
The above reasons elucidate you being disabled. To avoid this in the future, you must give a glance through these guidelines. But don’t worry your Facebook account can be recovered and reactivated if you are lucky. Below are the steps how to reactivate your disabled Facebook ad account.
2. Request Review Of Your Restricted From Advertising Facebook Ad Account
Method #1. Request a review of the restricted Facebook ad account
First, jump into Ads Manager. Typically, you’ll see a red bar informing you that your account has been restricted from advertising. Click “See Details” to submit your appeal and get your account back up and running.
NOTE: Sometimes it happens that FB is not showing the disabled ad account ID in the list on the appeal page.
Step 2: Click on “Chat” or Email next to “Contact Our Support Team”
If you scroll to the bottom of the page you will find a button you can use to contact the Facebook team.
Step 3: Fill out your contact information
Step 4: Enter your Ad Account ID and Facebook Page
Then enter your Ad Account ID and Facebook Page into the form.
4. Appealing Text (Facebook Appeal Email/Contact Form)
There is no doubt that the first look on appeal for a disabled ad account is made by the AI, so all you need to do is include the correct keywords in the appealing text.
Basically, your appeal text should include this kind of strategy:
1. ‘apologize’
Use the ‘apologize’ word when trying to describe the issue.
2. Which policy was violated
Tell them that You’d read through the policy guidelines and found which policy was violated. Include the phrase: ‘This will not happen again.
3. New ad creatives and new landing pages
We have now developed new ad creatives and new landing pages that will fit the policy, won’t happen again, bla bla bla.
4. Ask if there are any steps that You can take to get your account reactivated
5. Final Try
Was my account banned because I’m gay?!
If nothing of the above has worked, you could try this hack: ask Facebook if your ad account was deactivated because you’re a gay or lesbian depending on your sex. This showed an incredibly successful appeal rate in past.
Of course the above is just a guideline and success is not guaranteed but if you include these keywords from each point it may work.
5. Useful Links For Facebook Ad Account Reactivation
If you were notified that your ad account was flagged for unusual activity, you can contact FB by this contact form. Note, you must be an admin on the ad account you wish to appeal.
6. How long does Facebook Ad Account Appeal Review Take?
Typically Facebook claims that most appeals are reviewed from 24 hours to a few business days.
7. Examples of appealing text
Most recent successful appeal
Hello, dear Facebook!
I’ve recently launched a new project {your URL} and unfortunately, I’ve used a piece of code of a landing page that I’ve found on the Internet with a design that I liked.
I’m not sure 100% but I guess that code had some kind of redirect code in it which I couldn’t define and clear out.
This is totally my fault. I’ve deleted all that code totally from my website and will make my own unique design from scratch.
Please please, activate my account back as I didn’t mean to do anything against your rules.
Thank you so much in advance.
(Your name)
Hello dear Facebook
I’ve got an unpleasant notification that my account has been disabled for not following Facebook’s Advertising Guidelines.
I’m not sure what I’ve done wrong(
Could you please explain to me and I ensure you that this mistake will not happen again.
Thank you so much in advance
Facebook appeal examples
Dear Facebook, I’ve got an unpleasant notification that my account has been for promoting ads that don’t comply with your Advertising Policies. I’ve read through the policy guidelines and found which policy I violated. I have now developed new ad creatives and a new landing page that will comply with the policy. I assure you that this will not happen again. Please review my ad account and give me a chance to improve. Thanks
How to appeal on Facebook
Hi dear Facebook.
What do you mean my ad account has been disabled for promoting ads that don’t comply with our Advertising Policies!?!
I only have 5 campaigns in my account, one is for the website, one was a post that is now deleted (also compliant), and the fifth was a fresh ad about online scratch card games!!!
What kind of review is this?
Please reactivate my account, thanks/
With regards,
Facebook ad account disabled
Dear Facebook,
I’ve got an unpleasant notification that my ads account has been disabled for not following Facebook’s Advertising Guidelines
I don’t understand the reason. Can you explain it to me please what does that mean?
This is a surprise for me since I have followed all your advertising guidelines.
I am just doing promotions about common news and viral subject available online on many platforms.
I believe it was a mistake.
Please review my ad account and unblock it so I can continue with my work.
Thanks
How to write an appeal to Facebook
Hi there,
I checked my account now and mentioned an unpleasant notification that it was flagged for policy violation.
I don’t understand the reason. Can you explain it to me in detail?
This is a surprise for me since I have followed all the rules. I am just doing promotions about common news and viral subject available online on many platforms.
I believe it was a mistake.
Please review my ad account and unblock it so I can continue with my work.
Thanks
Facebook ads account disabled
Hello dear Facebook,
My ad account suddenly has been disabled for not following Facebook’s Advertising Guidelines.
I sincerely believe this was made by mistake as I was always following your rules and policies.
I hope you’ll take a closer look at my ad account and reactivate it as soon as possible.
Thanks in advance
Hello dear Facebook,
My ad account suddenly has been disabled for promoting ads that don’t comply with your Advertising Policies or other standards.
I sincerely believe this was made by mistake as I was always following your rules and policies.
I hope you’ll take a closer look at my ad account and reactivate it as soon as possible.
Thanks in advance
Dear Facebook,
I checked my account now and it was flagged for policy violation. I don’t understand the reason. Can you explain it to me in detail?
This is a surprise for me since I have followed all the rules. I am just doing promotions about common news and viral subject available online on many platforms.
I believe it was a mistake.
Please review my ad account and unblock it so I can continue with my work.
Thanks
Hi Facebook,
I’m writing to you about the issue with my ad account.
I allocated the entire budget to Facebook, increased the budget, and now see that my ad account had been deactivated!!!!
Why? There’s no strong reason for that because all my activity is legal and supported by your rules and guidelines.
I sincerely believe this was made by mistake as I was always following your rules and policies.
Looking forward!
Facebook disabled account appeal
Hello dear Facebook,
My ad account suddenly has been disabled for promoting ads that don’t comply with your Advertising Policies or other standards.
I sincerely believe this was made by mistake as I was always following your rules and policies.
I hope you’ll take a closer look at my ad account and reactivate it as soon as possible.
Thanks in advance
Hello dear Facebook,
today you almost kill me when I saw a notification of my ad account deactivation because of the policy violation.
What kind of policy violation?
I’ve spent a lot of money on running ads on your platform and everything was fine before and what has happened now?
How is it possible?
You’ve been approving my ads and since the very beginning and now what?
I sincerely believe this was made by mistake and hope you’ll take a look at my ad account and reactivate it as soon as possible.
Thanks in advance
Hello dear Facebook,
today you almost kill me when I saw a notification that my ad account was deactivated because of a policy violation.
What kind of policy violation?
I’ve spent so much money promoting Space technologies and now you’re kicking me out of your platform?
How is it possible?
You’ve been approving my ads and since the very beginning and now what?
I sincerely believe this was made by mistake and hope you’ll take a look at my ad account and reactivate it as soon as possible.
Thanks in advance
Hi Facebook,
I’m writing to you about the issue with my ad account.
I allocated the entire budget to Facebook, increased the budget, and now see that my ad account had been deactivated!!!!
Why? There’s no strong reason for that because all my activity is legal and supported by your rules and guidelines.
This is the website I’m promoting: yourwebsite.com
I’m writing about environmental issues, future official predictions, and ways we as humans can improve our ecology and environment.
Do you know how hard it is to communicate this message to communities?
Our ecology and climate are changing daily and we are the ones that have the power of making the difference here! This is an important message that we have to communicate!
I thought you support these initiatives, moreover, I’m paying for this a lot and even willing to increase the budget. Our community is constantly growing, so don’t discriminate against it for no solid reason for that. Respect our vision upon life and earth and cooperate with us!
Looking forward!
I’m unhappy with the situation here on Ads Manager. I’ve been on vacation and now found my account disabled! Honestly, I’m quite negatively impressed with your customer care and support. Is that a normal thing for you to disable accounts without any solid reason for that?
My activity is 100% follows your policy and law. So why I’m experiencing this? This is the website I promote organizedblogz.com, please check and let me do my work in peace.
Looking forward to hearing from you!
Hey FB, I checked my account now and it was flagged. I don’t understand the reason. Can you explain it to me in detail?
This is a surprise for me since I have followed all the rules. I am just doing a promotion about fitness tips for people who do daily workouts. Its common news and viral subject available online on many platforms. I believe it was an error.
Please review my ad and unblock my account so I can continue with my work. thanks.
vvv Hello dear Facebook,
today you almost kill me when I saw a notification of my ad account deactivation because of a policy violation.
What kind of policy violation?
I’ve spent $50k on running ads on your platform and everything was fine before and what has happened now?
I’m promoting Yukon adventures for people all around the world and now you’re kicking me out of your platform?
How is it possible?
You’ve been approving my ads and since the very beginning and now what?
I sincerely believe this was made by mistake and hope you’ll take a look at my ad account and reactivate it as soon as possible.
Thanks in advance
Dear Facebook,
I’ve received a very unpleasant notification that my ad account was disabled because of a policy violation.
I wonder what Facebook rules I’ve been violated since I’m not doing anything against them from the very beginning.
I sincerely believe this is a mistake and you will reactivate my account as soon as possible.
Can you review my page, please?
Thanks a lot
Dear Facebook,
I’ve received a notification that my ad account was disabled because of a Policy violation.
I hope this was made by mistake, and I’m expecting my ad account to be activated back as soon as possible.
Dear Facebook,
I’ve received a very unpleasant notification that my ad account was disabled because of a Policy violation.
But I wasn’t doing anything against the Facebook rules.
I invested all my money in Facebook, choose it over other online advertising platforms and now you guys kicked me out of my business.
I don’t know why but it’s bad news for me. This is the Nutrition page and I share health updates here. I know all the terms and conditions of Facebook and am not hit the rule of Facebook.
Can you review my page, please?
Thanks a lot
Dear Facebook,
I’ve received a notification that my ad account has been disabled for promoting ads that don’t comply with our Advertising Policies or other standards.
But I wasn’t doing anything against the Facebook rules.
I invested all my money in Facebook, choose it over other online advertising platforms and now I’ve kicked myself out of my business.
This page is all I have, the only asset.
I hope this was made by mistake, and I’m expecting my ad account to be activated back as soon as possible.
Thanks
Sometimes even the appeal text below could work:)
Good Luck with Your Disabled Ad Account
When it comes to a Facebook disabled ad account, any help is welcome. We hope you’ve found our guide helpful and hope you can recover your ad account as soon as possible. Be patient and persistent!
P.S. I’d sure love to hear what you think about this post! Just drop a line in the comment section below and share your thoughts or questions.
Dear Sir, My Name Is Muhammad Younas Darvish. My Facebook Name Is Muhammad Younas Darvish. My Personal Facebook Account Disabled. That Was My Real Facebook Account. I Believe My Facebook Account Disabled By Mistake. i really need my Facebook account I am Afghan Journalist i had Facebook page by the name of (voice of afghan) i always shared new updates about Afghanistan but some against people the reported my account , because i always share the truth and reality, now my Facebook account and page is disabled, my friends always called my why your Facebook account and page is disabled try to recover again , i sent many times request to the Facebook team but my appeal still in pending , i request to you please recover my Facebook page Voice of afghan and my personal account Muhammad Younas Darvish .
Hi Muhammad! Indeed, sometimes (but very rarely) Facebook might disable your ad account and your Facebook page simultaneously. But in both cases, you can appeal this decision.
My Fans Page was disabled by Facebook Team without previous warning / Ads problem notification. I tried to went through the appeal process via the below link. However, I can’t choose the appropriate Facebook Page which I have to appeal in their drop down list. Facebook only shows me the page that I don’t need to appeal. I tried to use your method to correct the “page name” and “Page_id” so as to send my appeal request out but in vain. The page turned out that there’s an error in the page. Could you please provide advices to me to get back the page. Many Thanks! https://www.facebook.com/help/contact/2158932601016581
Regarding Request Review of Restricted Ad Account, for option of “Select Ad Account ” my account is not shown and the hack have not worked, any other way?
Hi Victoria! Thank you for reaching out. I think you may refer to the fact that live support chat may not be available in some countries. That’s true, indeed. But I hope you could find another solution, described in this post to recover your Facebook ad account
Hlo sir. My ads account decable I m trying to fix it .as u shown in ur blog I put code in inspect elements aslo but still it’s doesn’t work how can I recover my account
Hi Ranjeev! Thank you for reaching out. Yeah, today advertising on Facebook becomes a real nightmare when they disable everything without a single reason and appeal possibility. I hope you could find some solutions to get back your ad account and continue your advertising journey
Hi and thank you for the detailed post! None of these options work for me, unfortunately. It says “Advertising Access Permanently Restricted More than 30 days have passed since you started but didn’t complete a request for review of your advertising access. To help ensure the security of our community, you won’t be able to advertise using Facebook Products. This is our final decision.”
I can’t even request a review and I have no idea what happened. And the Facebook email and live chat support seems to be disabled permanently. Can anyone help?
Good articles and tried it all. However got permanent ban after providing them with my passport ID. I had cancer last year and look different. Request automatically came back rejected. On my personal account my id was accepted. Its very upsetting in COVID when businesses are struggling to survive that Facebook would do this to someone in my situation. It looks like this policy will close my business.
Very sad to hear that, hope you’re doing well. Health is the most important, please take care. Facebook indeed transformed in a trash platform. I’ve switched completely to google and especially google discovery ads. It boosted my business like never before
My Facebook account was gone to disable 30 day suddenly. It wanted my identity to confirm my account. I sent my documents photo. But its still showing me this page “Reviewing your information” and when I click back button its showing me “Account will disabled 30 days” I am very afraid. I am real owner of this account. I am sending my id card also here. You please review it and Reopen my account.
My personal account was disabled My Facebook account was gone to disable 30 day suddenly. It wanted my identity to confirm my account. I sent my documents photo. But its still showing me this page “Reviewing your information” and when I click back button its showing me “Account will disabled 30 days” I am very afraid. I am real owner of this account. I am sending my id card also here. You please review it and Reopen my account.
I’m so glad I came across this post, it gave me some reassurance that am not alone in this Facebook wave of madness. My personal account I’ve been using to advertise for 6 years was restricted and I submitted my real ID that I have always used to verify, but unfortunately, It was rejected and I can’t appeal. I have been writing messages up and down, sending emails but the support responds more like a BOT with their COPY and PASTE responses.. None of my ads flawed Facebook rules, my Ad Account Quality is CLEAN…
And the worst thing in Facebook is that your don’t even have access or can’t reach a human being in support/customer service to communicate your issues with.. NO ONE .. BOTs running Facebook the way they want, sacking anyone they deem fit and tell you that’s their “decision is final”…
Thank you for review my account please I want my ads account we be enable , since my ads was disabled I shot down million of naira , please is me that at fault for my ads account I want it back , after my ads was pause my business is not moving again ,nd I plan to upgrade my payment please my page name is edmondo comedy
I never run any ads on my facebook ads manager account, but today I notice that my ads manager account is restricted from advertising and request review option also not working. Can you please guide me what should I do. I have tried all the above mentioned tricks but no results.
My personal ad account was disabled because of “unusual activity”. The problem I am experiencing is that I am unable to complete form of request for review. No confirmation code – I tried many times with different email addresses…Does anybody had similar problem and what is the potential solution? Thanks!
Hi! My facebook account has been disabled…please activate my account back as i did’nt mean to do anything against facebook rules. Thank you Patience Stephen
My personal account was disabled My Facebook account was gone to disable 30 day suddenly. It wanted my identity to confirm my account. I sent my documents photo. But its still showing me this page “Reviewing your information” and when I click back button its showing me “Account will disabled 30 days” I am very afraid. I am real owner of this account. I am sending my id card also here. You please review it and Reopen my account.
Hey I pretty much have worked out what is wrong and needs to be resolved. I have tried all the solutions mentioned before stumbling upon this article. unfortunately for me some of them don’t work. I need the business manager to be unrestricted so i can release the facebook page which has no violations. the restriction happened due to violations in the ads manager. I have taken over the account hand it has been three years with the account sitting as it as. I am told to give it sometime and there should be an appeals button, but ALOT of time has passed. does anyone have any other solutions? i was told to buy a DDOS software token and bypass it in the backend. will that work? thanks
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That’s exactly what I was looking for. Thanks for sharing
with pleasure, Peter ?
Dear Sir,
My Name Is Muhammad Younas Darvish. My Facebook Name Is Muhammad Younas Darvish. My Personal Facebook Account Disabled. That Was My Real Facebook Account. I Believe My Facebook Account Disabled By Mistake. i really need my Facebook account
I am Afghan Journalist i had Facebook page by the name of (voice of afghan) i always shared new updates about Afghanistan but some against people the reported my account , because i always share the truth and reality, now my Facebook account and page is disabled, my friends always called my why your Facebook account and page is disabled try to recover again , i sent many times request to the Facebook team but my appeal still in pending , i request to you please recover my Facebook page Voice of afghan and my personal account Muhammad Younas Darvish .
Thanks
Hi Muhammad!
Indeed, sometimes (but very rarely) Facebook might disable your ad account and your Facebook page simultaneously. But in both cases, you can appeal this decision.
Here are the links for appeal:
Ad account appeal page – https://www.facebook.com/help/contact/391647094929792
Page Policy Appeal – https://www.facebook.com/help/contact/299296817327537
Hope it will help you.
Wish you all the best and take care!
Dear Sir,
My Fans Page was disabled by Facebook Team without previous warning / Ads problem notification. I tried to went through the appeal process via the below link. However, I can’t choose the appropriate Facebook Page which I have to appeal in their drop down list. Facebook only shows me the page that I don’t need to appeal. I tried to use your method to correct the “page name” and “Page_id” so as to send my appeal request out but in vain. The page turned out that there’s an error in the page. Could you please provide advices to me to get back the page. Many Thanks!
https://www.facebook.com/help/contact/2158932601016581
Regards,
Kathy
I would love to get back facebook
Regarding Request Review of Restricted Ad Account, for option of “Select Ad Account
” my account is not shown and the hack have not worked, any other way?
Could somebody reactivate facebook ad account through live chat with support?
Hi Victoria! Thank you for reaching out. I think you may refer to the fact that live support chat may not be available in some countries. That’s true, indeed. But I hope you could find another solution, described in this post to recover your Facebook ad account
Hlo sir. My ads account decable I m trying to fix it .as u shown in ur blog I put code in inspect elements aslo but still it’s doesn’t work how can I recover my account
Hi Ranjeev! Thank you for reaching out. Yeah, today advertising on Facebook becomes a real nightmare when they disable everything without a single reason and appeal possibility. I hope you could find some solutions to get back your ad account and continue your advertising journey
Hi and thank you for the detailed post! None of these options work for me, unfortunately. It says “Advertising Access Permanently Restricted More than 30 days have passed since you started but didn’t complete a request for review of your advertising access. To help ensure the security of our community, you won’t be able to advertise using Facebook Products. This is our final decision.”
I can’t even request a review and I have no idea what happened. And the Facebook email and live chat support seems to be disabled permanently. Can anyone help?
I had almost the same issue, could solve anyways. Looks like Facebook pushes advertisers to cheat the system in order to run campaigns
* sorry, i meant *couldn’t solve the issue
Advertising on facebook become hell of a nightmare lately because of freaking bans. I’m switching to Google Ads
Good articles and tried it all. However got permanent ban after providing them with my passport ID. I had cancer last year and look different. Request automatically came back rejected. On my personal account my id was accepted. Its very upsetting in COVID when businesses are struggling to survive that Facebook would do this to someone in my situation. It looks like this policy will close my business.
Very sad to hear that, hope you’re doing well. Health is the most important, please take care. Facebook indeed transformed in a trash platform. I’ve switched completely to google and especially google discovery ads. It boosted my business like never before
My personal account was disabled did morning I appeal on de account I noting bad on it pl I need it fb
My Facebook account was gone to disable 30 day suddenly. It wanted my identity to confirm my account. I sent my documents photo. But its still showing me this page “Reviewing your information” and when I click back button its showing me “Account will disabled 30 days” I am very afraid. I am real owner of this account. I am sending my id card also here. You please review it and Reopen my account.
My personal account was disabled My Facebook account was gone to disable 30 day suddenly. It wanted my identity to confirm my account. I sent my documents photo. But its still showing me this page “Reviewing your information” and when I click back button its showing me “Account will disabled 30 days” I am very afraid. I am real owner of this account. I am sending my id card also here. You please review it and Reopen my account.
I’m so glad I came across this post, it gave me some reassurance that am not alone in this Facebook wave of madness.
My personal account I’ve been using to advertise for 6 years was restricted and I submitted my real ID that I have always used to verify, but unfortunately, It was rejected and I can’t appeal.
I have been writing messages up and down, sending emails but the support responds more like a BOT with their COPY and PASTE responses..
None of my ads flawed Facebook rules, my Ad Account Quality is CLEAN…
And the worst thing in Facebook is that your don’t even have access or can’t reach a human being in support/customer service to communicate your issues with.. NO ONE .. BOTs running Facebook the way they want, sacking anyone they deem fit and tell you that’s their “decision is final”…
So unfortunate.
Time to explore Google
Lately all review requests of restricted facebook ad accounts are totally useless. This advertising platform has transformed into shithole.
The email and chat buttons are no longer visible. There seems to be no way to contact an actual support person.
Thank you for review my account please I want my ads account we be enable , since my ads was disabled I shot down million of naira , please is me that at fault for my ads account I want it back , after my ads was pause my business is not moving again ,nd I plan to upgrade my payment please my page name is edmondo comedy
Hello
I never run any ads on my facebook ads manager account, but today I notice that my ads manager account is restricted from advertising and request review option also not working. Can you please guide me what should I do. I have tried all the above mentioned tricks but no results.
Please guide me
Thanks
My personal ad account was disabled because of “unusual activity”. The problem I am experiencing is that I am unable to complete form of request for review. No confirmation code – I tried many times with different email addresses…Does anybody had similar problem and what is the potential solution? Thanks!
Hi!
My facebook account has been disabled…please activate my account back as i did’nt mean to do anything against facebook rules.
Thank you
Patience Stephen
My personal account was disabled My Facebook account was gone to disable 30 day suddenly. It wanted my identity to confirm my account. I sent my documents photo. But its still showing me this page “Reviewing your information” and when I click back button its showing me “Account will disabled 30 days” I am very afraid. I am real owner of this account. I am sending my id card also here. You please review it and Reopen my account.
Reply
All articles is very important for Us
Hey I pretty much have worked out what is wrong and needs to be resolved. I have tried all the solutions mentioned before stumbling upon this article. unfortunately for me some of them don’t work. I need the business manager to be unrestricted so i can release the facebook page which has no violations. the restriction happened due to violations in the ads manager. I have taken over the account hand it has been three years with the account sitting as it as. I am told to give it sometime and there should be an appeals button, but ALOT of time has passed. does anyone have any other solutions? i was told to buy a DDOS software token and bypass it in the backend. will that work? thanks
Holle fecbook team
My fecbook page*sky tech* is coming problem*your advertising access is restricted*
Please solve this pronlem
Thank you…..